Privacy Policy

Last Updated: March, 2026

Welcome to arikpay.io. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our payment gateway platform and related services. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Account Information

When you register or create an account, we may collect personal information such as your name, email address, phone number, business details, username, password, and other information required for account setup and verification.

Transaction & Payment Information

When payments are processed through our platform, we may collect transaction details including payment amounts, billing information, payment methods, and related transaction data necessary to securely process payments.

Business & Merchant Information

For merchants and partners, we may collect company registration details, banking information, identification documents, and compliance-related data for verification and regulatory purposes (KYC/AML requirements).

Usage Data

We automatically collect information about how you interact with our website and services, including pages visited, features used, transaction activity, and system interactions.

Device Information

We may collect device-related information such as IP address, browser type, operating system, device identifiers, and access times to improve platform security and performance.

Communications

We collect information you provide when contacting customer support, submitting inquiries, or communicating with us through email or other channels.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our payment gateway services
  • Process transactions securely and prevent fraud
  • Verify user identity and comply with regulatory requirements
  • Improve platform performance and user experience
  • Monitor system security and detect suspicious activities
  • Communicate service updates, notifications, and support responses
  • Analyze usage trends to enhance our services

Information Sharing

We respect your privacy and do not sell or rent your personal information.

Service Providers

We may share information with trusted third-party partners such as payment processors, banking partners, hosting providers, analytics services, and fraud prevention tools that help us operate our platform.

Legal Compliance

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, users, or platform security.

Business Transfers

Information may be transferred in connection with a merger, acquisition, or business restructuring where permitted by law.

Consent

We may share your information with third parties when you provide explicit consent.

Your Choices

Account Information

You may review or update your account information through your account dashboard.

Communication Preferences

You may opt out of promotional emails by following unsubscribe instructions or contacting us directly.

Data Access Requests

You may request access, correction, or deletion of your personal data where applicable by contacting us.

Security

We implement industry-standard security measures including encryption, secure servers, access controls, and monitoring systems to protect your information. However, no online system can guarantee absolute security.

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze platform usage, and improve service functionality. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, we will take steps to remove it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or service notifications. Continued use of our services after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@arikpay.io
🌐 Website: https://arikpay.io